Shipping & Returns
We ship worldwide from Germany.
Shipping
Germany:
Shipping from €1.98.
Delivery within 3–4 business days.
Europe:
Shipping from €1.98.
Delivery within 3–7 business days.
International / outside the European Union:
Shipping from €10.
The minimum order value for international orders outside the EU is €150.
Delivery times and shipping costs may vary depending on the destination country and are displayed at checkout.
Please note that customs duties, taxes, or import fees may apply for deliveries outside the European Union and are the responsibility of the customer.
Returns
If you are not completely satisfied with your order or require a different size, you may return your item within 14 days of receiving your order.
Customers are responsible for return shipping costs.
To request a return, please use your customer account here:
https://onobjects.com/pages/widerruf-formular
Cancellations and Right of Withdrawal
You can cancel an order before it has been fulfilled.
If you are a consumer in the European Union, you also have the right to withdraw from your purchase within 14 days of receiving your order, without giving a reason.
To cancel an unfulfilled order, request a return, or exercise your right of withdrawal, please use your customer account here:
https://onobjects.com/pages/widerruf-formular
Please send returns to:
ONOBJECTS / Serdyuk
Hahnemannstraße 17a
20249 Hamburg
Germany
We recommend using a tracked shipping service for returns.
Refunds
Once your return has been received and inspected, your refund will be processed to the original payment method within a reasonable timeframe.
Shipping inquiries